Terms & Conditions

1. Introduction

By accessing or using the website prakashlabels.com and our associated services, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users, customers, and visitors.
Prakash Labels Pvt Ltd (“Company”, “We”, “Us”, or “Our”) is a company incorporated under Indian law with its registered address at:

B-26, Sector 85, Noida, Uttar Pradesh 201305, India

If you do not agree to these terms, please refrain from using our website or services.

2. Legal Identity & Compliance Contact

All legal notices or inquiries should be directed to:

  • 📧 Email: anirudh@prakashlabels.com

  • 📞 Phone: +91 72920 38422

  • 🏢 Registered Address: B-26, Sector 85, Noida, Uttar Pradesh 201305, India

3. Eligibility and Account Registration

To place orders on our website, users must:

  • Be at least 18 years of age, or

  • Have legal capacity to contract under Indian law.

Account creation is required for purchases, order tracking, and accessing certain features. You are responsible for maintaining the confidentiality of your account credentials.

4. Intellectual Property

All content on prakashlabels.com—including text, graphics, logos, designs, templates, and trademarks—is the intellectual property of Prakash Labels Pvt Ltd or its licensors and is protected under applicable copyright and trademark laws.
You may not use, copy, reproduce, or distribute this content without written permission.

Customers uploading content (e.g., label designs, logos) must ensure they have the necessary rights or licenses. Prakash Labels is not liable for any third-party IP violations arising from user submissions.

5. Usage Rights

Purchasing products from our website grants you a limited, non-exclusive, non-transferable right to use them for personal or business use.
You may not resell, license, or redistribute the products or templates without prior written consent.

6. Pricing, Promotions & Taxes

All prices listed are in INR and may be subject to change without notice. We reserve the right to modify or cancel promotions at any time.
Applicable taxes (including GST) are calculated and displayed during checkout and are payable by the customer.

7. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Cash on Delivery (COD)*

*Note: COD is available only in selected areas. Bulk or custom orders may require advance payment. We reserve the right to verify payments before processing orders.

8. Shipping, Delivery & COD Policy

  • Orders are shipped via trusted logistics partners.

  • Delivery timelines are estimates and not guaranteed.

  • Accurate and complete shipping addresses are essential.

  • COD availability is limited and subject to courier coverage.

Delays due to incorrect addresses or unavailability will not be our responsibility.

9. Returns, Refunds & Replacements

We do not offer refunds, returns, or replacements under any circumstances.
All purchases made through prakashlabels.com are final.

If you believe there has been a genuine issue with your order, you may contact support at anirudh@prakashlabels.com or +91 7292038422, and we will evaluate on a case-by-case basis at our sole discretion.

10. Transfer of Title & Risk

Title and risk of the products pass to the customer upon delivery by the courier partner. Until then, all responsibility for damage or loss rests with Prakash Labels.

11. Limitation of Liability & Warranty Disclaimer

We strive to ensure the accuracy and quality of our products. However, due to variations in printing and screen calibration, minor deviations may occur.
Prakash Labels shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits or data

  • Damages due to delay or incorrect orders beyond our control

Our total liability, if any, is limited to refund or replacement of the defective product, at our discretion.

12. Indemnification

You agree to indemnify and hold harmless Prakash Labels Pvt Ltd, its officers, and affiliates from any claim, liability, or expense arising from:

  • Your violation of these Terms

  • Unlawful use of content

  • Infringement of third-party rights

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
All disputes shall fall under the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

You also retain any rights you are entitled to under applicable Indian consumer protection laws.

14. Amendments to Terms

We reserve the right to amend or update these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of the website constitutes acceptance.

For significant changes, we may notify users via email or account dashboards.

15. Dispute Resolution & Grievance Redressal

We aim to resolve all disputes amicably. In the event of a complaint or concern, please contact:

Grievance Officer: Anirudh Mahajan
📧 Email: anirudh@prakashlabels.com
📞 Phone: +91 72920 38422

Where feasible, disputes may be resolved through mediation or arbitration before pursuing legal remedies.

16. Site Use Policy & Feedback

The following activities are strictly prohibited:

  • Uploading illegal, infringing, or obscene material

  • Spamming, phishing, or fraud

  • Attempting to hack, overload, or disrupt site functionality

We welcome suggestions and feedback, which may be used to improve our services. All feedback submitted becomes the property of Prakash Labels Pvt Ltd.

By using our website, you agree to abide by the above Terms & Conditions.